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At Hilton Management Services, full-service means we provide you with world-class and award-winning
management, development, acquisition, consulting and sales expertise for properties ranging from 40 rooms to over 3,000
rooms. Our exceptional management team brings experienced leadership to every aspect of hotel operations, providing a unique blend
of talent, experience, capital resources, technology and a full range of services to enhance profitability at every level.
It means HMS is the organization you can count on for ALL your hospitality needs!
HMS owns, leases, or manages nearly 450 hotels
and 80,000 team members across all industry segments within the Hilton Family of Brands. The Hilton managed hotel portfolio has of some of the best-known and most highly regarded brands,
including Hilton®, Doubletree®, Embassy Suites Hotels®, Hampton Inn®, Hampton Inn & Suites®, Hilton Garden
Inn®, Hilton Grand Vacations™, and Homewood Suites by Hilton®. The Hilton cache further extends to the
Hilton Family’s luxury brands, The Waldorf=Astoria Collection® and Conrad® Hotels & Resorts.
At HMS, we believe that what gets measured, understood, managed and rewarded gets improved. To that
end, we’ve created a powerful tool within this process called the Balanced Scorecard. Utilized throughout the year,
the Balanced Scorecard examines five specific aspects of your business and each of its departments: operational effectiveness,
revenue maximization, customer loyalty, brand management, and learning and growth. As a result of the Balanced Scorecard, Hilton
Management Services has consistently been able to increase efficiencies, track and reward achievement, and improve the bottom line
for each of our managed properties.
The renowned Hilton Hotels Corporation enterprise represents a peerless standard of hospitality that is recognized the world over, and as the
management company, we contract with individual owners within the Hilton Family of Brands to maximize the performance and success of your
hotel/asset. As part of the Hilton
Corporation, HMS basically has the “inside track” on new services and how best to utilize these services to increase profitability.
We call on the vast experience of our operations team and the powerhouse that Hilton represents to bring you the finest,
most comprehensive hotel management services available.
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