Rapid, 4-Week Conversion
Full-Service, Convention Center Hotel
The situation
Hilton Management Services was approached by an existing ownership group and asked to take over a branded hotel and conference center in Canada. Thanks to Hilton’s expertise and knowledge, the conversion of this 370-room hotel with a 40,000 square-foot conference space occurred in a record-breaking four weeks. The impacts on the business mix and the financial results were immediate.
The situation
Our results
- RevPAR increased to 124.2, an all-time high
- Transient business increased 23%, year over year
- Revenue increased 68%, year over year
- Catering revenue increased 19%
- Food and beverage costs decreased by 6%
- 14-position improvement in Trip Advisor rankings
The success of this rapid conversion and hotel performance is not only due to local and regional management, but also as a result of the support, and tools available from HMS and the Brand.