“The true partnership we have with Hilton Management Services is critical to FelCor. Over the last two years, we have completely changed our approach to be far more hands on from an operational perspective. Our asset managers are in our markets daily and work extensively with both the regional, and property level management groups. HMS not only accepted this change, but embraced it, and FelCor couldn’t have made the strides we have made without that complete partnership attitude!”
CEO
FelCor Lodging Trust
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Testimonials
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 We’ve partnered with HMS for over 15 years; growing our portfolio from one hotel to 12 Hilton products. We’re pleased with their ownership view toward quality, service and cash flow.  |
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| Hilton Management Services has consistently demonstrated the ability to partner with our asset management group to add value to our hotels by driving top line revenues and overall profitability. |
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| The fees are minimal compared to the profits they have generated. HMS is synonymous with partnership: we are regularly consulted and feel no loss of control. |
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| The Hilton Management Services group welcomed & embraced FelCor’s new Asset Management approach. The resulting partnership has lead to a real time focus on property & market opportunities, bringing a quick & collaborative proactive direction in improving the performance of each asset & enhancing shareholder value for our portfolio. |
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| PARTNERSHIP with Hilton Management Services is a sure win. When you join the Hilton family you can count on successful results. Being hospitable is ingrained in their culture and permeates everything they do. That’s why Hilton equals first choice in the minds of millions of travelers across the globe. CARING about their owners, guests and employees, Hilton creates winning relationships and solid performances on every level. |
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| The Hilton Management Service provides tremendous benefits to my establishments through their focus on: cost savings, sales increases, staff competency, and customer appreciation. Their formula for success cannot be replicated by any independent management team or hotel group. The fees associated with their managerial services are minimal compared to the profits they have generated. For us, Hilton management is synonymous with partnership; we are regularly consulted and feel no loss of control. |
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| The bench strength of their management team and their common interest with the owner to produce the most EBITDA makes Hilton a great management company. |
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| As an owner, two things are of primary importance to us. Bottom line profit and feeling like we are valued and heard as a customer. Over the years Hilton has delivered on both counts. Our property consistently leads the market in occupancy and rate. Hilton's responsiveness and flexibility is refreshing for a large company. We have been made to feel like we truly are "Part of the Hilton Family" |
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| Hilton Management Services has consistently demonstrated the ability to partner with our asset management group to add value to our hotels by driving top line revenues and overall profitability. |
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| The true partnership we have with Hilton Management Services is critical to FelCor. Over the last two years, we have completely changed our approach to be far more hands on from an operational perspective. Our asset managers are in our markets daily and work extensively with both the regional, and property level management groups. HMS not only accepted this change, but embraced it, and FelCor couldn’t have made the strides we have made without that complete partnership attitude! |
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| Dynamic leadership describes our experience with Hilton. They are a company that combines ownership, management, and franchising in a way that enhances our asset value for both the long and short term. Add to this their commitment to, and support of, guest service, and it is no wonder why their portfolio continues to grow. |
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© 2012 Hilton Management Services