Hilton Management Services
Strength in Numbers
Entrust your hospitality goals to Hilton Management Services (HMS)
and become part of a privileged portfolio of over 575 full service and focused service hotels globally, from across the globe that includes Hilton Hotels & Resorts, Embassy
Suites, DoubleTree by Hilton, Waldorf Astoria Hotels & Resorts, Conrad Hotels
& Resorts, Hilton Garden Inn, Homewood Suites by Hilton, Home2
Suites and Hampton.
HMS is one of the largest management companies in the industry with over 575 managed properties globally of which over 340 in the Americas with total America’s Team members exceeding 69,000. When you partner with us, you
capitalize on the vision and performance of today’s premier hospitality
management company. HMS has been managing DoubleTree hotels, Promus brands and Hilton Worldwide hotel assets for many years.
At HMS, we own hotels ourselves, so we understand your challenges and
take care of your business like we take care of our owned assets. HMS managed hotels consistently outperform the market on all key metrics. In 2009 (a challenging year in itself), our hotels had a RevPar premium of 117%. At the same time, we reduced costs by 30% through
permanent cost controls programs and best practices, maintaining a new lower
cost base even as business recovers.
Our Hotels in the Americas accomplished a RevPar premium of 111.7 in 2011. Since the recession, HMS has reduced costs by over 10% through permanent cost control programs, introducing a new, permanently lower cost base.
- 95% of current HMS property owners who responded to our survey recommend HMS as their management organization.
- 76% of current HMS property owners who responded to our survey ranked “Responsiveness” as good to excellent.
- Overall Price Value of HMS” for fees paid increased 6% over previous year survey results according to property owners completing our survey.
Field Based Expertise With Corporate Support
Our hybrid ‘Hub and Spoke’ approach
combines experienced corporate-level leadership and an acclaimed regional
presence in the field with a firm focus on providing the very best staffing,
training and oversight. We are always in the right place to help you capitalize on every opportunity. And HMS continues to re-energize and re-engineer our business in order to deliver results and exceed our partners’ expectations.