Hilton Management Services

Entrust your hospitality goals to Hilton Management Services (HMS) and become part of a privileged portfolio of over 340 full and focused service hotels from across the globe that includes Hilton Hotels & Resorts, Embassy Suites, DoubleTree by Hilton, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Garden Inn, Homewood Suites by Hilton, Home2 Suites and Hampton.

HMS is one of the largest management companies in the industry, with over 340 managed hotels and close to 55,000 team members in the Americas. When you partner with us, you capitalize on the vision and performance of today’s premier hospitality management company. HMS has been managing DoubleTree hotels, Promus brands and Hilton Worldwide hotel assets for many years.

At HMS, we own hotels ourselves, so we understand your challenges and take care of your business like we take care of our owned assets. HMS managed hotels consistently outperform the market on all key metrics. In 2009 (a challenging year in itself), our hotels had a RevPar premium of 117%.  At the same time, we reduced costs by 30% through permanent cost controls programs and best practices, maintaining a new lower cost base even as business recovers.

In addition to delivering reduced costs and RevPar premium above the market, we also increased guest satisfaction by 10% over the previous year.

Our hybrid ‘Hub and Spoke’ approach combines experienced corporate-level leadership and an acclaimed regional presence in the field with a firm focus on providing the very best staffing, training and oversight. We are always in the right place to help you capitalize on every opportunity. And HMS continues to re-energize and re-engineer our business  in order to deliver results and exceed our partners’ expectations.