Hilton Management Services About Us Overview
 

“We’ve partnered with HMS for over 15 years; growing our portfolio from one hotel to 12 Hilton products. We’re pleased with their ownership view toward quality, service and cash flow.”

Michael R. Bennett,
President
Bennett/Hofford Companies

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About Us Overview

Hilton Management Services supports and operates your hotel with a comprehensive network of resources.  We are one of the largest management companies in the industry with over 340 managed hotels and close to 55,000 team members.  When you partner with us, you capitalize on the vision and performance of today’s premier hospitality management company.

Whether you are building a new property from the ground up, renovating, re-branding an existing hotel, or simply improving your day-to-day performance, we offer the ability to ensure that operational efficiencies and productivity levels contribute to the improved performance and success of your investment.

Joe Berger, our Area President for the Americas, heads up a talented and highly experienced senior leadership team.  Our four Senior Vice Presidents cover the entire strategic managed portfolio within both North and South America, and are complemented by 11 Area Vice Presidents who remain in daily communication with all of our properties.  Responsiveness to ownership, property management and team members is a keystone of our HMS philosophy.  We view our management operations as “Field Based with Corporate Support.”

HMS possesses an intimate knowledge of all of our Hilton Worldwide resources and is able to enhance and leverage this knowledge in ways unmatched by any other hotel operator.  Through leadership and our vast underlying support structures, we orient our team members to the Hilton culture, and provide consistent ongoing training with measurable benefits, incentives and operational solutions that help drive solid unit level results.

 
Meet our senior corporate leadership
Joseph Berger Area President Americas
Daniel Hughes Senior Vice President - Mexico, the Caribbean, and Latin America
Dianne M. Jaskulske Vice President
William B. Fortier Senior Vice President
Rick Schultz Senior Vice President of Hotel Operations
Ted R. Ratcliff Senior Vice President
Timothy A. Benolken Senior Vice President of Operations
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