Hilton Management Services supports and operates your hotel with a comprehensive network of resources. HMS is one of the largest management companies in the industry with over 575 managed properties globally of which over 340 in the Americas with total America’s Team members exceeding 69,000. When you partner with us, you capitalize on the vision and performance of today’s premier hospitality management company.
Whether you are building a new property from the ground up, renovating, re-branding an existing hotel, or simply improving your day-to-day performance, we offer the ability to ensure that operational efficiencies and productivity levels contribute to the improved performance and success of your investment.
Joe Berger, our Area President for the Americas, heads up a talented and highly experienced senior leadership team. Our four Senior Vice Presidents cover the entire strategic managed portfolio within both North and South America, and are complemented by 11 Area Vice Presidents who remain in daily communication with all of our properties. Responsiveness to ownership, property management and team members is a keystone of our HMS philosophy. We view our management operations as “Field Based with Corporate Support.”
HMS possesses an intimate knowledge of all of our Hilton Worldwide resources and is able to enhance and leverage this knowledge in ways unmatched by any other hotel operator. Through leadership and our vast underlying support structures, we orient our team members to the Hilton culture, and provide consistent ongoing training with measurable benefits, incentives and operational solutions that help drive solid unit level results.
“It is my pleasure to endorse Hilton’s management services group. I would be pleased to serve as a reference for any prospective owner. Ashford has been very impressed with the year-to-date Hilton-managed portfolio performance. The Hilton team consistently does an exceptional job controlling costs, improving margins, increasing RevPAR index while also delivering strong guest satisfaction. HMS consistently delivers solid results and has proven to be a good steward of our assets. Hilton offers a strong brand, a very loyal customer and high quality property-level and corporate associates. As an owner, it is comforting knowing your properties are in great hands. We find Hilton to be extremely owner-friendly and responsive to our requests.”
EVP of Asset Management
Ashford Hospitality Trust
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